Reference

Terms and Conditions at pororoslot

When you open an account with us, you're entering into a straightforward agreement.

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pororoslot Terms and Conditions at pororoslot
HELP WITH YOUR TERMS

How to reach us about our terms

If you have questions about how our terms apply to your account, what you can and cannot do, or if you want to report a potential…

Live chat support Open the live chat from inside your account lobby.
Email inquiry Send detailed questions to our compliance team.
Account settings Inside your account, review your accepted terms, view your deposit and withdrawal history, and…
ACCOUNTABILITY AND SECURITY

How we protect your account and data under these terms

Our terms commit us to keeping your account secure, your deposits protected, and your personal data confidential. We use encryption for all transactions.

Data encryption

All your personal information, account balance, game history and payment details are encrypted in transit and at rest.

Deposit and withdrawal safety

Deposits via DANA, OVO, GoPay and QRIS are processed through verified payment gateways.

Account ownership and responsibility

You are solely responsible for your login credentials and account access. Do not share your password.

Activity logging

Every login, game session, bet, win, deposit and withdrawal is logged with a timestamp.

Data retention

We keep your account data, transaction history and personal information for as long as your account is active, plus one…

Dispute and contact

If you dispute a charge, game outcome or account event, contact our support team via live chat or email within…

Frequently asked questions about our terms

Below are the questions we hear most often about how our terms affect your account, play and withdrawals.

If we detect a violation—such as using multiple accounts, playing under a false identity, or engaging in fraud—we may restrict your account, withhold your balance pending investigation, or close your account permanently. We will notify you of the reason. You may dispute the action through our support team within 30 days.

No. One verified account per person, per verified identity document, per household. Multiple accounts violate our terms. If we find duplicate accounts, both will be closed and any balance forfeited. Use one account; keep your credentials private.

Deposit references depend on your payment method and account age; DANA, OVO, GoPay and QRIS each have separate daily maximums shown in your wallet at deposit time. Withdrawals are unlimited per transaction but may be capped daily. Check your account settings for your current limits.

After you submit a withdrawal request, we verify it against your identity and deposit method. Verification usually takes 2–4 hours during business hours. Once approved, funds return to your DANA, OVO, GoPay or QRIS account within 1–3 hours. Bank transfers may take 1–2 business days.

All winnings are yours once the game round settles. There is no wagering requirement on wins. Tax treatment of gambling income depends on local law; we do not withhold taxes on your behalf. Consult a local accountant if you have questions about your tax obligations.

Inactive accounts are not charged a dormancy fee under our terms. However, after 12 months of no login, we may freeze your account for security. To reactivate, log in or contact our support team. Your balance is safe and will not be forfeited simply for inactivity.

Our terms are available in English on this page. Players in Bandung, Medan and across Indonesia can also contact our support team to request clarification of any clause in your preferred language, and our team will help you understand how it applies to your account.

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